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On U.S. 287 Frontage Rd near Hampton Inn & Suites
Practicing COVID-19 Safety Measures

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TSO Mansfield is Open & Offering Appointments!

During the COVID-19 pandemic, the safety and well-being of our patients, staff and doctors is our first priority. Our team will continue to go above and beyond the expectations for optometry practices so that everyone who enters our practice will feel safe. We are sure that you are well aware of the concerns about COVID-19, and we would like you to know the steps we are taking. These measures include, but are not limited to:

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An Expectations Checklist—For All of Us

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Precautions You should Be Taking

  • ALL patient encounters will be by appointment. Walk-ins will not be allowed.
  • Your temperature will be taken before entering the building.
  • All patients must complete a COVID-19 questionnaire upon arrival at the practice.
  • No paperwork – appointments now require pre-registration on our website.
  • We ask that you arrive at your appointment alone unless you are a minor and require adult supervision then we will allow one caregiver inside with the child.
  • Patients may be asked to wait in their car for their appointment, depending on how many people are in the practice at any given time
  • We ask that upon entering our clinic, that you immediately wash your hands with soap and water or hand sanitizer.
  • Anyone who enters the building will be required to wear a face mask. If a patient does not have a mask, we will provide one at the front door.
  • We may ask you to leave the office if you show flu-like signs, cold/fever, or coughing.
  • Staff will not shake hands with any of our patients. Please don’t take it personally. 🙂
  • We will be practicing safe distancing within the clinic and we ask that you do your best to keep a minimum of 6 feet between you and other patients.
  • Coming out to your car to dispense glasses and contact lenses (curbside pickup).
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Steps Our Practice is Taking

  • Appointment times will be spaced further apart to ensure social distancing.
  • Hand sanitation stations are available at the entrance and throughout the practice.
  • Plexiglass shields have been installed at the front check-in desk.
  • All of our staff and doctors will be wearing appropriate Personal Protective Equipment (PPE) including gloves, masks and face-shields.
  • Spread-out patient chairs in the optical and reception area – at least 6 feet apart.
  • Every chair will be disinfected between each use.
  • Each pre-testing and examination rooms are disinfected after every patient exam, including all surfaces, instrumentation, door handles, and equipment.
  • We will disinfect frames after a patient has contact with them.
  • Regularly cleaning and disinfecting railings, door handles, counters, reception room areas, and all spaces where public interaction occurs.
  • Limiting the number of patients in the office or any area at one time.
  • The exam room and pretesting instruments will be disinfected after every patient.
  • We will be aware of common “touch points” within the clinic such as doorknobs, counters, keyboard, phones, credit card machines, pens, etc. and will be disinfecting these as often as possible.
  • All reading material has been removed from the waiting area.
  • Pens will be sanitized after each use by a patient.
  • No signatures on credit card receipts – touchless transactions when possible.
  • Deep cleaning at the end of each day.
  • Discussions with doctors and staff will be kept to a minimum.
  • Follow up phone calls or telehealth video conferencing will be used as often as possible.

TARRANT COUNTY EXECUTIVE ORDER IN EFFECT 06.26.2020 6:00PM THROUGH 08.03.2020 6:00AM

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HEALTH AND SAFETY POLICY

FACE COVERING REQUIRED IN ORDER TO ENTER AND REMAIN ON PREMISIS. All persons over the age of ten (10), including employees, customers, visitors, invitees, and contractors (“patrons”), who enter this business must wear a face mask covering over their nose and mouth. The CDC advises face coverings for people 2 years or older. Face coverings may include homemade masks, scarfs, bandanas, or a handkerchief. Tarrant County residents should continue to maintain social distancing of at least six feet while outside their home.

The requirement of a face covering does not apply if covering the nose and mouth poses a significant mental or physical health risk to the individual.

SOCIAL DISTANCING PROTOCOLS. Even with the use of appropriate face
coverings, individuals should maintain six (6) feet of social distancing whenever
possible.

Employees should not work within six (6) feet of one another, except to the extent necessary to provide services.
Patrons should maintain six (6) feet of separation from other individuals outside their household, to the extent feasible when inside the business premises.
Patrons of the business queuing or waiting inside or on the premises of the business must maintain six (6) feet of separation from other individuals outside their household.

EXCEPTIONS. The requirement of a face covering also does not apply when an individual is consuming a food or beverage or receiving a service where the wearing of a face covering would impair the performance of the service.

VIOLATIONS. Patrons who do not wear a face covering will be asked to leave the premises and will not be provided goods or services until the face covering requirements are followed.

NOTICE AND SIGNAGE. Notice of this Health and Safety Policy will be posted in a conspicuous location of the business.

Thank you for your support and understanding during these unprecedented times. We hope to be able to continue to provide excellent care and service.